ENTERPRISE SOLUTION

as-a-SERVICE

Infotech Enterprise solutions offer the reliability, performance, and flexibility Inecessary to support today’s data-intensive digital enterprise solutions. High performance, high availability, and flexible options for scaling are all part of the Infotech portfolio, designed to help companies empower competitive advantage within their IT environment and business.

Our experience stretches over numerous large enterprises, highly complex multi-vendor technology architectures and infrastructures, as well as a thorough understanding of not just the technology components but also Integrated solutions for business.

The Infotech portfolio covers a full range of robust Hyper Converge, Storage, Data Protection Capabilities, easily leveraged to address digital and IT transformation for the future. Data management and data protection are challenges for private, public, and hybrid Cloud architectures. Primary Enterprise solutions for Hyper Converge, Enterprise Storage, Servers, business continuance, and disaster recovery are all supported, designed, and implemented by INFOTECH INTEGRATED SOLUTIONS.

Solution Architect

and Design

“Bad planning on your part does not constitute an emergency on my part”.

Isn’t this a familiar quote so true in our industry today? And most of the time these “emergencies” could have been prevented by spending a little bit of time on planning. At InfoTech we believe the key to any successful project is efficient and proper planning. By efficient we mean NOT spending meaningless hours/days in a room full of people with no clear direction, but rather spending the smallest amount of time asking and answering the right questions. Questions and answers that can only be compiled through the knowledge and experienced gained by highly skilled individuals.

InfoTech approach to architecture and design is not only to provide a high-level design and diagram to meet specific business requirements, but it also incorporates solutions assurance which covers the end-to-end check of each component within the design to ensure a higher success rate by eliminating any known issues with incompatible hardware, software, or firmware.

Onsite

Services

Infotech Engineers provide certified, world class services in the data centres of internationally recognized enterprises, from racking and stacking of equipment and rack reticulation, to installation of operating systems and software applications, as well as hardware life cycle management operations.

Remote

Services

As an early adopter of remote work technologies and methods, Infotech is proficient and professional at delivering solutions remotely without compromise and has been since our founding. The Infotech team is equally comfortable traveling to the most challenging on-premises deployment and geographical locations, or to work with a customer’s team to establish secure and reliable remote work infrastructure and making progress visible to all stakeholders throughout without compromising security.

Migration

Services

Whether it’s moving data to (or from) the Cloud or switching to a new platform for an Enterprise or Business Unit, customers will need careful planning and execution. With Infotech’s supportive tools and technologies and an experienced hand to guide customers in the process, Infotech try to make it as non-disruptive where possible. Infotech have a proud track record of assisting organizations with some of the most challenging migration projects, delivered successfully.

PERFORMANCE, CAPACITY PLANNING

and OPTIMIZATION

To ensure return on investment, especially with the amount of money that is spent on Enterprise solutions, it is of utmost importance that these all-relevant components are firstly configured properly, and secondly monitored and tweaked on a regular basis to ensure optimal performance according to each system. It is however imperative to do continuous capacity planning to achieve the longest possible lifespan of these products. Without proper planning the lifetime of Enterprise subsystems could be severely impacted.

Consulting

We build relationships with you to understand your business and join forces with you to make the best technology decisions for your business, for the future.

Monitoring and

Monitoring and

All Infotech supplied solutions are not only backed by skilled support engineers, but truly proactive monitoring and reporting services, delivered around the clock by monitoring experts. This will unlock real value from Infotech technology solutions through better reliability, performance utilization and customer experience. We can provide customers with a managed monitoring service for any solution hence being existing Infrastructure Storage, Cloud, or bespoke application solutions.

System Health at-a-glance
Specific customer health
Agent health
System Inventory Audit
Microsoft Licensing
Software Inventory
Patch & Automation Feedback
Customer Periodic Report
Patch & Automation Feedback Report
Timesheet Report
Products and Expenses Report
Satisfied Customer Report
Dissatisfied Customer Report

Software Inventory Report
Customer Profitability Report
Auditor Report
Technician Performance Report
Hardware distribution
Software inventory
Operating System distribution
MS Office distribution
Antivirus type, update and license status
HDD Usage and alerting on upgrades required
Hardware (CPU, Memory) type, size, and alert on upgrade required
Detailed Server and Workstation configuration and status

IT Project

Management

For deployment, integration, migration, application modernization, development or specialized projects, chances are that we have experience in managing such a project and will be able to offer an Infotech organization experienced project management team for customers using agile or traditional approaches.

Connectivity and

VOIP Solutions

Infotech provides ultra-reliable connectivity solutions for business. Infotech offer a unique customer-first approach, matched only by our class-leading Fibre, Cloud and Voice products including Voice Recording:

Enterprise Fibre 1:1
Business Fibre 1:3
Broadband Fibre 1:10
Wireless Links 1:10

ENTERPRISE SOLUTION

as-a-SERVICE

Solution Architect

and Design

Onsite

Services

Remote

Services

Migration

Services

PERFORMANCE, CAPACITY PLANNING

and OPTIMIZATION

Consulting

Monitoring and

Monitoring and

IT Project

Management

Connectivity and

VOIP Solutions

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